Refund Policy

1. Introduction

This Refund Policy governs payments made for CLARRX learning services hosted on the Graphy platform (www.clarxx.com). This is a single, unified Refund Policy applicable to all users globally, including students, parents/guardians, and institutions.
This policy: - Operates in conjunction with Graphy’s platform‑level refund and payment policies - Is designed to be clear, fair, and transparent, while protecting the integrity of digital learning services.
In case of any conflict: > Graphy’s platform framework and applicable law shall prevail.

2. Nature of Services (Digital Learning Products)
CLARRX provides non‑tangible, digital educational services , which include but are not limited to: - Live online classes - Recorded video lessons - Practice materials and assessments - Academic support and platform access Once access to these digital services is granted, they are considered delivered and consumed digitally .
3. General Refund Rule
In line with standard digital education practices: Fees paid for CLARRX digital learning services are non‑refundable once access is provided or the service period has commenced .
This policy exists because digital content and live learning access cannot be returned once delivered.
4. Trial, Preview & Evaluation
 Where a trial period, demo class, or preview access is offered, users are encouraged to: - Evaluate the teaching methodology - Understand the learning format - Clarify expectations before making a purchase.   Purchases made after such evaluation are treated as final and informed decisions .
5. Exceptional Circumstances
Refunds may be considered only in rare and exceptional cases , such as: - Duplicate payments for the same service - Verified technical errors originating from CLARRX or the Graphy platform that prevent access.
Any such request: - Must be raised within 7 days of the transaction - Will be reviewed on a case‑by‑case basis.
 Approval of a refund in such cases is at the sole discretion of CLARRX, subject to platform verification.
6. Non‑Refundable Scenarios
Refunds will not be issued for: - Partial usage of services - Missed or unattended classes - Change of mind after enrollment - Dissatisfaction with academic outcomes - Non‑usage of the platform after access is granted - Internet, device, or connectivity issues on the user’s side
7. Cancellation & Discontinuation
Users may choose to discontinue future participation in CLARRX services. However: - Cancellation does not entitle the user to a refund for any active or completed service period - Access already granted remains valid until the end of the applicable period, unless otherwise restricted
8. Payments & Third‑Party Gateways
Payments are processed through authorized third‑party payment partners · CLARRX does not store sensitive payment information such as card details · Users are advised to review the terms and policies of the respective payment gateway
9. Institutional & Parent Assurance CLARRX is committed to: - Transparent fee communication - Ethical enrollment practices - Respectful handling of genuine concerns This Refund Policy is designed to balance fairness to families and institutions with the operational realities of digital education.

Contact us for any issues:

If you have any questions about our Returns and Refunds Policy, please contact us at: clarrxedu@gmail.com